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冯托贝尔银行选择企业管理全球网络

案例研究


概述
作为一名来自瑞士的全球运营金融专家, 冯托贝尔专门从事财富管理, 主动资产管理和投资解决方案. We empower our colleagues to take ownership of their work and bring opportunities to life. Because we are convinced that successful investing starts with assuming personal responsibility. We relentlessly question the achieved, striving to exceed the goals and expectations of our clients.

公司强调

  • 公司规模:2100人
  • 全球网络:26个办事处
  • 网络管理软件:企业网络管理

挑战——满足不断扩大的业务需求
有效管理其网络是任何组织的关键, but when you are a global investment bank it becomes a much bigger issue. Delivery of critical IT services and reliable uptime are a necessity for a financial institution. The Bank Vontobel IT department realized that to fully support the continued growth of the bank a few areas needed to be addressed:

  • Bank Vontobel analysts were relying on more and more financial data to research investment strategies. A fast turnaround receiving this financial data to the end-user was imperative for them to remain competitive in the marketplace.
  • Existing network management tools were not integrated, which hampered rapid network resolution.
  • Proactive management was required to view potential issues before they became a problem to minimize network outages.

明智的未来投资
The IT team implemented a trial version of Entuity Network Management arranged and managed by their IT supplier, ITConcepts, 总部设在瑞士的授权企业合作伙伴. 冯托贝尔银行发现它非常容易使用, 不像繁琐的多产品, 网络管理工具集. With the trial a success, Bank Vontobel chose Entuity to manage their global network. 当银行遭遇网络中断时, “时间就是金钱”这句古老的格言非常深刻,而且非常迅速. 因为最小化停机时间是Vontobel银行的关键要求, Entuity’s capability to proactively manage the network was an important factor in their decision to roll out the solution.

通过它对网络设备进行实时监控, 冯托贝尔银行的IT人员发现, isolates and troubleshoots problems before they impact services to their end-users. This ultimately protects the bank’s revenues and ensures a higher quality of service delivery.

Various out-of-the-box reports add to the ease and accuracy of managing their network. The bank takes full advantage of these reports by placing them in Entuity custom dashboards, which they display on a big screen TV in the network operations center. The dashboards include the TopN Summary Report and an 事件 Summary, as well as network maps—all providing key visibility to any abnormal network 事件 for rapid resolution.

除了, “每台设备空闲端口”报告, 交通报告, 和温度报告有助于容量规划, alerting to bandwidth issues before things escalate to a serious state and monitoring temperatures in each data center for optimum performance.

“Entuity reports have helped us increase customer satisfaction throughout the entire organization. The reports give us details on possible problems before they affect the network,伯恩哈德Mändli说, Vontobel银行高级网络工程师.

“管理广泛的网络细节的能力, report on them and automatically have the reports emailed to various departments provides a transparency of network operations to the business and reflects a proactive, 专业IT部门.” There are so many facets to managing a network and Entuity has given Bank Vontobel the tools to keep service performance at high levels.

企业也对员工需求产生了积极影响. 在过去, the old network management tools necessitated a full-time IT staff member to manage the network properly. 现在, with the automation and operational efficiency gained using Entuity and integration of all the functionality (fault, 事件, 配置, 事件, 拓扑结构, 库存, 等.)变成一个产品, the company has seen a 70% reduction of the amount of time needed to manage their network. 这意味着, 多亏了实现, 他们可以将70%的工作功能用于其他关键IT项目.

围绕Vontobel银行的优先事项构建的IT管理方法
总之, the addition of Entuity network management has brought new levels of visibility for accurate network monitoring. Bank Vontobel’s network is consistently in heavy demand from all parts of the world; it is always on 24/7. Real-time network data allows for IT to adjust capacity and allows adequate data traffic, 确保所有最终用户获得出色的应用程序响应能力. It’s all about quick response times that help sustain Bank Vontobel’s standing as one of the premiere global investment banks.

能够管理广泛的网络细节, report on them and automatically have the reports emailed to various departments provides a transparency of network operations to the business and reflects a proactive, 专业IT部门.
- Bernhard Mändli, 冯托贝尔银行高级网络工程师

积极的管理
Proactive management now keeps Bank Vontobel’s network performing at peak efficiency for the entire organization whether the user is in the United States, 瑞士或亚洲.

“Overall our experience with Entuity Network Management has been great,” said Bernhard. “It has reduced the time it takes to manage the network by 70% and this administrative overhead reduction equips us with more time to handle valuable IT projects. Our IT staff is more effective with proactive policies in place to support our end-users and all these operational efficiencies are felt company-wide.”

Bank Vontobel’s IT organization has taken the steps necessary to position their network as a vital and reliable component contributing to the bank’s continued success.

关于Entuity
拥抱数字化世界观, Entuity provides digital network analytics for the changing enterprise. 我们的高度自动化, 统一, enterprise-class solution puts deep network insight at your fingertips, 使IT人员能够专注于战略项目, 并且很容易与主流框架环境集成. Entuity’s support and services teams are frequently praised for their rapid response, 网络专业知识和参与特殊活动.